From opening your account to making withdrawals, we're with you every step of the way.
Choose a Category Based on Your Issue
Many online platforms make you wait hours for help. 88bajee does things differently. Our support team is active around the clock, 24 hours a day, with an average resolution time of just five minutes. Whether you're in Dhaka, Chittagong, or Sylhet, you'll always get the same quality of service.
The 88bajee Help Center is designed so that even users with minimal technical experience can easily find solutions to their problems. Every guide is written in plain language with step-by-step visuals. Whether you're a new member or a long-time user, there's a dedicated section here for you.
Getting help at 88bajee is straightforward. Start by selecting your issue type on this page — most problems are covered in our written guides. If you can't find what you need, reach out via live chat and our support team will respond right away.
Sometimes even minor issues can leave you with a lot of questions — like making a deposit that doesn't show up in your balance, or claiming a bonus that isn't appearing. For these kinds of common problems, the 88bajee Help Center has a dedicated quick-fix section where most issues are resolved in just one or two steps.
Browse the categories above to find the one that best matches your issue.
Follow the step-by-step guides. Most issues are resolved right there.
If the guide doesn't resolve your issue, click the live chat button at the bottom of the page.
For complex issues, email support@88bajee.ws with screenshots attached.
Online gaming is no longer unfamiliar to people in Bangladesh. But joining any new platform for the first time naturally raises a lot of questions. The 88bajee Help Center was built to answer exactly those questions — no complicated technical jargon, just clear and straightforward guidance.
Opening an account at 88bajee takes just two minutes. All you need is your phone number, name, and a strong password. After registering, you'll need to submit a photo of your National ID or Birth Registration Certificate to complete profile verification. Once verified, your withdrawal limit increases significantly and you become eligible for exclusive offers.
Forgetting your password is completely normal. Click the "Forgot Password?" link on the login page and an OTP will be sent to your registered phone number. Use it to set a new password. The whole process takes under three minutes.
If your balance hasn't updated after a deposit, wait five minutes first — mobile banking systems can occasionally experience minor delays. If it still hasn't appeared after five minutes, note your transaction ID and contact live chat. The 88bajee support team will verify and resolve it immediately.
When making a payment via bKash, always send to 88bajee's designated merchant number. Sending to the wrong number may cause complications in recovering your money. Before completing your payment, double-check the number listed on the site. The minimum deposit is ৳500 and the maximum per single transaction is ৳50,000.
Important: 88bajee will never ask for your password or OTP over the phone or via message. If anyone requests this information, contact support immediately.
Withdrawals at 88bajee are typically processed within 10 to 30 minutes. However, account verification is mandatory before your first withdrawal — without it, your withdrawal request will be held. Once verified, all future withdrawals will be processed quickly.
To withdraw bonus funds, you must meet the applicable wagering requirements. 88bajee's wagering requirement is just five times, which is significantly lower than most other platforms in the market. However, weekly cashback has no wagering conditions at all — you can withdraw it as soon as it's credited.
The 88bajee mobile app works on both Android and iOS. To download it, visit the official 88bajee site and grab the file from the download page. On Android, you'll need to enable "Unknown Sources" in your phone's settings before installing. Once installed, just sign in and all features will be ready to use.
If the app or site won't load, start by checking your internet connection. Clearing your browser cache often fixes the problem. If that doesn't work, try using a VPN or contact support. 88bajee's technical team typically resolves issues within the hour.
Staying safe online is one of the most important things you can do today. At 88bajee, we use the latest encryption technology to protect your account — but taking a few precautions on your end matters just as much.
The simplest and most effective way to protect your account is using a strong password. Create one with at least 10 characters, combining letters, numbers, and special symbols — and never reuse it across multiple accounts. Enabling two-factor authentication adds another strong layer of security on top of that.
Reach 88bajee Support Through Your Preferred Channel
88bajee believes gaming should be an enjoyable experience. Responsible gaming is an important part of our Help Center. If you feel your gaming habits are becoming compulsive or you're losing control, make use of our available tools.
You can set daily or weekly deposit limits from your account settings. If needed, you can also pause your account for a set period or opt for self-exclusion. The 88bajee support team will assist you with complete confidentiality. Remember, asking for help is a sign of strength.
Keep in mind: 88bajee is not intended for users under 18. Keep gaming fun and responsible.
Common Questions About the Help Center
The 88bajee support team is always here for you. Reach out via live chat or register now to start enjoying all the benefits.
18+ · Responsible Gaming · All services are subject to terms & conditions